Get help

What do you need help with?

 

1) I am a new user and would like an account in the Alumnae Directory  . . .

Please click here to initiate the sign-up process for new users. You simply need to enter your last name and class year, look up your name, and then enter your alumnae or student identification number (99#). Please e-mail alumnae@smith.edu if you need to have your identification number provided to you.

 

2) I have forgotten my password for the directory . . .

Please click here to have your password e-mailed to you. If we have an invalid address on file for you, or the system can not find your account, please e-mail alumnae@smith.edu to have your password reset.

 

3) I would like to setup a lifetime e-mail address . . .

Please login to the Alumnae Directory (follow Step 1 if you do not already have an account) and once you are logged in follow the link labeled "Lifetime E-mail" on the left side of the page and follow the instructions to create your forwarding account. Note this is not a full e-mail account it is simply a forwarding address that "forwards" to another permanent e-mail address that you already have.

 

4) I would like to update my contact information . . .

You may simply send an e-mail to alumnaerecords@smith.edu or you may use this form to update your information.